The friends and family test : a qualitative study of concerns that influence the willingness of English National Health Service staff to recommend their organisation
Publication date
08/2014Metadata
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Dixon-Woods , M , Minion , J T , McKee , L , Willars , J & Martin , G 2014 , ' The friends and family test : a qualitative study of concerns that influence the willingness of English National Health Service staff to recommend their organisation ' , Journal of the Royal Society of Medicine , vol. 107 , no. 8 , pp. 318-325 . https://doi.org/10.1177/0141076814532392