Real-time information sharing, customer orientation, and the exploration of intra-service industry differences : Malaysia as an emerging market
Citation
Ghouri , A M , Akhtar , P , Haq , M A , Mani , V , Arsenyan , G & Meyer , M 2021 , ' Real-time information sharing, customer orientation, and the exploration of intra-service industry differences : Malaysia as an emerging market ' , Technological Forecasting and Social Change , vol. 167 , 120684 . https://doi.org/10.1016/j.techfore.2021.120684